Sears Appliance Appointment (2024)

FAQs

Who took over Sears appliances? ›

Transformco is the private holding company formed in February of 2019 to purchase the surviving assets of Sears Holding Company, which in turn owned Kmart and Sears Roebuck and Co. 1 The latter holding company was formed in 2004 after an $11 billion merger of Kmart and Sears, a 134-year-old company.

There's a class-action lawsuit against Sears Home Services that was started by an Illinois couple. They claim they didn't get the repair protection they paid for. The lawsuit claims Sears was in breach of contract and involved in deceptive trade by selling appliance warranties the company failed to fully honor.

(800) 697-3277

Sears / Customer service

Sears is still offering its home services and honoring its existing warranties, but its diminishing business leaves future coverage prospects uncertain.

Transform SR Brands LLC (doing business as Transformco, referred to as "New Sears") is an American privately held company formed on February 11, 2019, to acquire some of the assets of Sears Holdings Corporation. The new company is owned by ESL Investments.

We make diverse products with a broad offering of features and innovations for every kind of home and involvement level across our Kenmore®, Kenmore Elite® and Kenmore PRO® brands. The basis on which our brand was built, Kenmore® appliances offer features to help keep your home running, no matter your experience level.

As of April 2024, with the closing of locations in NJ and Palm Beach Gardens, FL, only 10 full-line Sears stores remain open in the mainland United States plus one in Puerto Rico. The company's U.S. website, Sears.com, remains active for online purchases.

Since then, the company has been acquired by Transformco. The BBB rating for Sears is therefore now that of their parent company. For what it is worth, this rating is very high (an A+, the best possible rating).

The home warranty plans are issued in TX by LKL Protection Company LLC. Transform Sears Home Services LLC is the seller of the plans in all other states. In FL, OK, and WA, the home warranty plans are issued by Access Protection Company (FL) LLC.

Sears Appliance Warranty Cost

Prices for the plans are: Appliance Plan: $49.99 monthly. Systems Plan: $59.99 monthly.

Is Sears home warranty better than choice home warranty? ›

In the cost comparison of Choice Home Warranty versus Sears Home Warranty, Choice Home Warranty comes out on top for their premium transparency and a slightly lower deductible.

Service under the Limited Warranty is available by calling Sears Home Services at 1-469-839-6272. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Previously they were a subsidiary brand of Sears Holdings, but after Sears Holdings filed for Chapter 11 bankruptcy on October 15, 2018 they were acquired by Transformco, formed in 2019 after acquiring the assets of Sears Holdings Corporation.

The merger of Kmart and Sears closed on March 24, 2005, following affirmative shareholder votes of both companies. With the acquisition, the former HQ of Kmart in Detroit moved to the Sears Headquarters.

On December 6, 2013, Sears Holding Corp. announced that it would spin off Lands' End catalog business as a separate company by distributing stock to the retailer's stockholders. Lands' End stock began trading on the NASDAQ on April 7, 2014. Jerome Griffith became CEO in March 2017, succeeding Federica Marchionni.

Kenmore appliance parts are easily available from A-1 Appliance Parts. Kenmore appliances are sold by Sears. Many different appliance manufacturers make appliances for Sears under the Kenmore brand name.