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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,104 ratings
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Problems in the last 24 hours in Berlin, Connecticut
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Berlin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Berlin, Hartford County, Connecticut
The most recent Comcast Xfinity outage reports came from the following cities:West Hartford, Hartford, Meriden, Wallingford, Bristol, Glastonbury, South Glastonbury, New Britain, Manchester, Cromwell, Wethersfield, Durham, Middletown, Middlefield and Cheshire.
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| City | Problem Type | Report Time |
|---|---|---|
 West Hartford | Internet | |
| Hartford | Internet | |
| Hartford | Internet | |
| Meriden | ||
| Hartford | Wi-fi | |
| Wallingford | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Berlin, Connecticut
Latest outage, problems and issue reports in Berlin and nearby locations:
- 🇨🇺SOY CUBANA 🇨🇺 (@SexySaida) reported fromEast Hartford, Connecticut
@comcast plz help me connect to my laptop
- Jose Duran (@joseduran619) reported fromNew Britain, Connecticut
More than 3 hours on the phone, nobody willing or able to transfer me to customer support, already been hung up on once and nobody bothered to call me back. Still on hold and getting the runaround, @Xfinity is this how you treat new customers?
- Andrew Kieffer (@andrewkieffer) reported fromWest Hartford, Connecticut
@Xfinity @comcast it’s being reported that you are bringing data caps to internet customers in the NE early next year. If I see I single overage charge I will cancel everything I have with you. I hear @GoNetspeed has great offerings.
- Jerome J. Duncan ⚡️ (@jrxmey) reported fromHartford, Connecticut
Comcast down for anyone else?
- Adam, Questionable Protagonist (@AdamECohen) reported fromMiddletown, Connecticut
Narrator: The stream was not back up. Comcast is bad at (literally their only) job.
- Dre ♓️ (@LLGM5) reported fromHartford, Connecticut
@Xfinity your days are numbered. I can’t wait to get rid of y’all. Worse customer service ever!!!!!
- William E. Ricks (@WilliamERicks_) reported fromMiddletown, Connecticut
@madebygoogle So if I buy the device I can download the xfinity app there and stream with no issues?
- Katelyn Lobnow (@klobnow) reported fromWallingford, Connecticut
I’ve had @Xfinity for 1 week and already experiencing issues. Cool. @comcastcares
- Tim (@TimisDak) reported fromWest Hartford, Connecticut
2). because I never called in to have it applied. Asked how I would I know to call in since I was never notified about the discount and was told “I wouldn’t know.” #comcast #xfinity terrible #customerservice
- Call Me Crazy (@LeastYouCallMe) reported fromHartford, Connecticut
Xfinity playing with the WiFi in a minute I’m going to cancel altogether
- 𝔇𝔯. 𝔉𝔬𝔯𝔱𝔶𝔰𝔢𝔳𝔢𝔫 🎃🥃 (@fortyseven) reported fromMiddletown, Connecticut
Comcast issue. 😭
- Lee (@MrDulaire) reported fromEast Hartford, Connecticut
@comcast yall got some rude *** employees working behind that counter and phone
- ❥ 𝓁𝑜𝓁𝑜 (@llboogie_) reported fromEast Hartford, Connecticut
@Xfinity is garbageeee. Literal non-stop issues with them since we upgraded to pay them $85 dollars a month back in mf MAY! 🙄 incompetent af
- Skye ACNH (@fizzelwhizzel) reported fromMiddletown, Connecticut
Thanks @Xfinity for not telling your customers earlier so I could plan to be at work instead of at home for this stupid maintenance in my area
- Call Me Crazy (@LeastYouCallMe) reported fromHartford, Connecticut
Xfinity playing with the WiFi . In a minute I’m going to cancel my account altogether
- Tim (@TimisDak) reported fromWest Hartford, Connecticut
1). 30 mins on the phone with #xfininity #comcast TERRIBLE customer service. Learned that I’m eligible for a $10 discount for automatic/paperless billing which I’ve done for years but ironically the discount has only been offered for 2 months. Which I wasn’t getting
- Lou Will 🇯🇲 (@__Mck_Jr) reported fromHartford, Connecticut
$640 to xfinity cuz I ain’t pay **** during this Covid ****. Everyday I say I’m cutting my cable cuz I only watch 3 channels
- ripter001 (@ripter001) reported fromWest Hartford, Connecticut
It’s Sunday, not Tuesday. I just confused the poor Xfinity support lady because I lost track of the days.
- Jerome J. Duncan (@jrxmey) reported fromHartford, Connecticut
Xfinity charged me $20 for moving my service and now my modem won't activate. Fun times
- Hכo & Stitch (@sunookitsune) reported fromEast Hartford, Connecticut
@406foxx @comcastcares According to their own statements, their network has capacity and data caps are not needed to manage it.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Rilee (@xo_rilee) reported
Shoutout to @Xfinity for having a monopoly on my area, increasing the price of service without warning and having useless agents. This is the third time I’m dealing with this bullsh*t.
- Just Devin (@Devin_gain) reported
@AtlantaMeredith I love my AT&T fiber. Can’t vouch for xfinity, but ive had zero issues with AT&T and have had it since it was made available in my area.
- Ryan TerBus (@RFT84) reported
@BestBuySupport has now reached @Comcast level of garbage service and incompetence. How can you treat your customers like this? This is why your stock is tanking
- 🇺🇸Gray Fox III🇺🇸 (@GrayFoxTact) reported
I swear to ever-lovin Christ, next time I meet a woman and we both feel this crazy vibe and connection from the jump. I'm shuttin that **** down like Xfinity shuts down their customers for being 5 mins past due on the cable bill... getting hopes up is for the mf birds... 😒😫😩
- Deric (@somewhatderic) reported
@TerryFranconia @comcast I found his IG and he looks like someone who would never have to worry about getting someone pregnant.
- David (@reatty) reported
@PeterSchorschFL @Disney Now do Paramount, Netflix, Comcast, Spotify, Sirius, etc., and let us know if it might be an industry wide issue, or just their wokeness?
- delete this account (@IreneEvil) reported
Xfinity: Outage today, yesterday, the day before that, most days last week. Why? Why? Why?
- Sharon Haynes (@texast757) reported
@Xfinity @XfinitySupport @comcast Customer service is horrible! All my prompts to call them are in Spanish after seven attempts and having to use someone else's phone to call, I was advised that they can't fix this issue. I DON'T SPEAK SPANISH.
- a mess⚡ (he/they) #BLM (@Sketchumms) reported
Xfinity has been so trash lately. Between the random 5 hour outages and the constant error 3000 messages on the streams I watch on Tw*tch; we pay too damn much for inconsistency.
- Adam McGinnis (@adammcginnis) reported
@dreyesceron Your average bars won't Apple TV to put games on, unsure that this is a net positive for mainstream growth without a relationship with Disney/Fox/Comcast, but local blackouts have been awful for many fans, consistent revenue source might be key to keep new clubs afloat
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