Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Sterling Heights come from postal codes 48312, 48310 and 48314.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,076 ratings
Thank you!
Problems in the last 24 hours in Sterling Heights, Michigan
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Sterling Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Sterling Heights, Macomb County, Michigan
The most recent Comcast Xfinity outage reports came from the following cities:Royal Oak, Southfield, Sterling Heights, Warren, Bloomfield Hills, Lathrup Village, Oak Park, Clinton Township, Berkley, Rochester Hills, Macomb, Troy, Washington, Grosse Pointe Woods and Eastpointe.
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| City | Problem Type | Report Time |
|---|---|---|
 Royal Oak | TV | |
| Southfield | Internet | |
| Sterling Heights | Internet | |
| Warren | Internet | |
| Warren | Internet | |
| Royal Oak | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Sterling Heights, Michigan
Latest outage, problems and issue reports in Sterling Heights and nearby locations:
- natalie. (@nattyannegirl) reported fromBerkley, Michigan
I’m a millennial so obviously I’m using my parents’ Comcast login to watch @SchittsCreek right now.
- LouisTeeter15 (@LouisTeeter15) reported fromSterling Heights, Michigan
Can’t Even Enjoy Watching The @49ers and @Vikings Game On @Xfinity Stream Because Of The Stupid National Service Announcement Every 3 Seconds #NFLPlayoffs
- Chad R. (@howieman43) reported fromWarren, Michigan
I just bought a new router because of issues with @Xfinity router
- ☆ Krista @ Starship! on ACNH ☆ (@stellarstrike) reported fromWarren, Michigan
@mintegraI @comcastcares Yo same with our car insurance... went up by $400 when literally nothing changed... I’m about to cancel it tbh
- Maddie (@MaddieDavidek) reported fromRoyal Oak, Michigan
@Xfinity is the ******* worst
- ɖâɖɖყ Ɩöŋɠ Ɩèɠʂ (@chelsevcolby) reported fromRoyal Oak, Michigan
@KatieWayyyy @JanelleKennny Yeah as soon as Comcast raises it I call them up and I’m like I AINT PAYIN THIS sh*t
- Thomas Miller (@Miltime47) reported fromWashington Mobile Home Park, Michigan
@Xfinity Your customer service during this crisis is deplorable. I am experiencing constant service interruptions and can’t get an agent on the phone or on chat. You cement your reputation as company that cares little for its customers or employees. Awful.
- @Nightcam (@nightcam) reported fromOakland Estates Mobile Home Park, Michigan
@APStamm can't cancel Comcast
- Thomas Miller (@Miltime47) reported fromWashington Mobile Home Park, Michigan
@comcastcares You don’t care Liars. I have had constant service interruptions and cannot get on Telemedicine for my sick son. You bastards aren’t taking phone calls or chats . The hell with your recordings and automated garbage. My son could die.
- Carebear (@carebearmommy75) reported fromCity of Saint Clair Shores, Michigan
@WOW_WAY you raise my bill 10 bucks this month. Now your out. So you charge me more and give crappy service. Now your acting like @comcast.🤬🤬🤬🤬
- Mauro Gerardo Fierro (@MauronioF) reported fromShelby, Michigan
@Xfinity I sent a dm to @comcastcares, got no response, thanks for trying to help tho!
- Andrew Parker (@DR3WPS) reported fromTroy, Michigan
@Xfinity I'm having issues with my current account and my services. Have been trying to call and have not been able to reach a representative. Same with chat. Please help
- Rory (@MrRory) reported fromBerkley, Michigan
Comcast outage 🙄
- JOE JOE no last needed (@joejoetill) reported fromClinton Township, Michigan
Well do you know Scammers are using your 800 number acting like there Comcast cable Technical support trying to fix a server issue which he knew my email address phone number to my account he didn’t scam me just because I’m smarter than he was but still we need to notify people
- Paul Dionne (@Scribble4me) reported fromSterling Heights, Michigan
I gotta say I had an unbelievably good experience with @Xfinity today. Called in a problem and someone came out and fixed it within hours. 👍
- Jeff Bradt (@JsB42) reported fromChesterfield, Michigan
@Xfinity I have been with you for less then 10 days & have had my account changed & my promotion taken off my account but when I call in to talk to Customer Care all they can tell me is that there is nothing they can do about it, How is this fair and why will you not call me back
- me (@__MaryEllen) reported fromBirmingham, Michigan
Internet @Xfinity interruption and fearful because it can’t be fixed without tech coming out — want/need service running but don’t want the risk of someone coming into house after weeks of self quarantine @comcastcares @comcast
- me (@__MaryEllen) reported fromBirmingham, Michigan
Privileged moment I’m quite aware of — having swift online & in-person response by @Xfinity to fix internet without coming inside — my worries about disruption is a joke compared to what hospitals & all front line workers are experiencing #BeSafe #FrontLineHeroes 👏🏼👏🏼👏🏼
- Dan Goddu (@DanGoddu) reported fromWarren, Michigan
A pervert. And so are you @Xfinity for promoting this disgusting crap.
- Chrondiferous (@Picklef*cker18) reported fromNew Haven, Michigan
@comcast I’m so dissatisfied with your cable service the past 2 months have had billing issues the fault being on your side I’ve had to call & talk to someone 4 or 5 times today I called because you took away one of my channels to find out it still says we have an over due amount
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- inclinejj (@inclinejj) reported
Xfinity/Comcast. Do you realize people need your service to run their businesses? Fail.
- BellaMorte (@BellaMo22848642) reported
17 days after #HurricaneIan passed us and #Xfinity is still proving to fail in their duty to #swflorida customers. No service, no restoration updates, no honesty. @winknews
- Max Conway (@MaxConw30430669) reported
@Xfinity Spoke with your customer service multiple times about charges received after I cancelled my service, was told they would fix it, now a mark on my credit as you sent it to collections. Worst company ever
- Slade Eternal (@RezSlade) reported
@PunishedBowie Ive been cutting them all out. I keep HBOMAX cause its free with my cell phone plan and Peaco*ck thinks im a comcast customer so I get premium for free. Too many services now I had to build my own server saving alot of money now
- quint mcgillicutty (@quinten49) reported
@CourtTV Can Court TV please help getting back on programming here on Comcast Seattle area?? They took it off for some ridiculous old Western shows that were before my time and I’m 70! This can’t be popular!
- Paul David Armstrong (@dave_kidd_lamf) reported
I'm unable to change xfinity mobile plans to unlimited using the xfinity mobile app or website & trying to chat with someone has been pointless....can someone help? #xfinitysupport
- IQBrennanMachivelli NCO MLB (@cacause101) reported
Tuna wahoo and white trough in the Gulf on a charter boat this a charter I got service from Xfinity and charter at&t and Verizon the service call they on service 5G link to 4G link across the world sattlites have you ever made love to a youngin
- BellaMorte (@BellaMo22848642) reported
@Kwilfrid5 Honestly? Switch to another provider. Xfinity is becoming known for being unreliable and unstable (when you get a connection at all).
- Brotha Thomas (@Dj___223) reported
Xfinity has to be the worst internet company on this earth piece of **** ****
- Joey Calmes (@cal430) reported
@Xfinity your automated system sucks!! Why can’t I talk to an agent over the phone?? Why is that so freaking difficult!
