The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 556 |
| Houston, TX | 369 |
| Seattle, WA | 237 |
| Philadelphia, PA | 236 |
| Washington, D.C., DC | 235 |
| Atlanta, GA | 207 |
| Denver, CO | 205 |
| San Francisco, CA | 146 |
| Sacramento, CA | 140 |
| Indianapolis, IN | 139 |
| Miami, FL | 137 |
| Orlando, FL | 134 |
| Boston, MA | 124 |
| Detroit, MI | 117 |
| Portland, OR | 112 |
| Minneapolis, MN | 110 |
| Brooklyn, NY | 92 |
| Salt Lake City, UT | 90 |
| Jacksonville, FL | 89 |
| Oakland, CA | 87 |
| Pittsburgh, PA | 65 |
| Tampa, FL | 63 |
| New York City, NY | 59 |
| San Jose, CA | 54 |
| Reno, NV | 46 |
| Tacoma, WA | 46 |
| Fort Myers, FL | 40 |
| Saint Paul, MN | 39 |
| Albuquerque, NM | 37 |
| Charlotte, NC | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
inclinejj (@inclinejj) reported Xfinity/Comcast. Do you realize people need your service to run their businesses? Fail.
- BellaMorte (@BellaMo22848642) reported
17 days after #HurricaneIan passed us and #Xfinity is still proving to fail in their duty to #swflorida customers. No service, no restoration updates, no honesty. @winknews
- Max Conway (@MaxConw30430669) reported
@Xfinity Spoke with your customer service multiple times about charges received after I cancelled my service, was told they would fix it, now a mark on my credit as you sent it to collections. Worst company ever
- Slade Eternal (@RezSlade) reported
@PunishedBowie Ive been cutting them all out. I keep HBOMAX cause its free with my cell phone plan and Peaco*ck thinks im a comcast customer so I get premium for free. Too many services now I had to build my own server saving alot of money now
- quint mcgillicutty (@quinten49) reported
@CourtTV Can Court TV please help getting back on programming here on Comcast Seattle area?? They took it off for some ridiculous old Western shows that were before my time and I’m 70! This can’t be popular!
- Paul David Armstrong (@dave_kidd_lamf) reported
I'm unable to change xfinity mobile plans to unlimited using the xfinity mobile app or website & trying to chat with someone has been pointless....can someone help? #xfinitysupport
- IQBrennanMachivelli NCO MLB (@cacause101) reported
Tuna wahoo and white trough in the Gulf on a charter boat this a charter I got service from Xfinity and charter at&t and Verizon the service call they on service 5G link to 4G link across the world sattlites have you ever made love to a youngin
- BellaMorte (@BellaMo22848642) reported
@Kwilfrid5 Honestly? Switch to another provider. Xfinity is becoming known for being unreliable and unstable (when you get a connection at all).
- Brotha Thomas (@Dj___223) reported
Xfinity has to be the worst internet company on this earth piece of **** ****
- Joey Calmes (@cal430) reported
@Xfinity your automated system sucks!! Why can’t I talk to an agent over the phone?? Why is that so freaking difficult!
- Cheryl Timmons (@cheryllet) reported
@Xfinity really doesn't care that I'm on my third day without service. @ATT messed it up laying cable, but I'm not their customer, so they REALLY don"t care.
- 🎃🦆Oly Digitalis 🦆🎃 (@curseoftheduck) reported
@geustwuzhere Check my QRT! Theyll be streaming tonight in case Xfinity posts the episode early to their On Demand service aka leaks it before it airs
- PHELMS (@phelms215) reported
@comcast Why do you spend so much money annually preventing me from having any alternative service to yours? What did I ever do to you?
- BellaMorte (@BellaMo22848642) reported
@Lindizzleee @Xfinity We need to demand an investigation into their restoration efforts. When did they begin? Why are we not getting daily restoration numbers? How many crews do they have working and have they accepted outside help? Have any of their targeted dates been met?
- Lindsey Regan (@Lindizzleee) reported
I’m so glad @Xfinity disabled live chats for areas hit hardest by hurricane Ian. And forget phone calls.. they either don’t answer or hang up. Great customer service 👏 #xfinity
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