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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,104 ratings
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Problems in the last 24 hours in South Hadley, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in South Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near South Hadley, Hampshire County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:West Springfield, Chicopee, Indian Orchard, Springfield, Westfield, Holyoke and Wilbraham.
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| City | Problem Type | Report Time |
|---|---|---|
 West Springfield | TV | |
| West Springfield | Internet | |
| Chicopee | Wi-fi | |
| West Springfield | Internet | |
| West Springfield | Wi-fi | |
| Indian Orchard |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near South Hadley, Massachusetts
Latest outage, problems and issue reports in South Hadley and nearby locations:
- đDisgruntled Pasta Shape Kingđ (@Fluffysaur) reported fromSpringfield, Massachusetts
Damn like I really couldn't sleep so I pulled out the handy dandy old ass tablet we have. Pulled up that old ass Xfinity stream service and tried to catch up on sh*t. But it truly duly just updated on me and logged my ass out from the phantom account I had. Damn.
- Hash on Top (Mixer) (@HashOnTop) reported fromSpringfield, Massachusetts
@NTrendSick Comcast sucks in my area, lol.
- Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this
- Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts
@kaaaaylee Same! Itâs a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.
- Kenz (@kenzloren) reported fromSpringfield, Massachusetts
Xfinity gotta be the worst cable company ever I pay the bill and all of a sudden all the boxes stop working what kind of backwards sh*t is that
- GEESTER LEBRON â°ïž (@Geester6790) reported fromSpringfield, Massachusetts
@KaseyChante @Xfinity Can u send me the support number Iâve been looking for it on the site
- snap, crackle, POP (@DAFlymann) reported fromSouth Hadley, Massachusetts
@FearTheTriangle Just as bad as the main Comcast box rebooting near the end of the Super Bowl game! đĄ
- Leon Nguyen (@xLe0nx) reported fromSpringfield, Massachusetts
Seems like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...
- Leon Nguyen (@xLe0nx) reported fromSpringfield, Massachusetts
Seemd like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...
- brandoooo (@Brandomight69) reported fromSpringfield, Massachusetts
That whole Comcast and power sh*t is fake thatâs definitely a publicity stunt for them to drive in more viewers
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity has had four, Iâm now waiting on my fifth technician to come fix the WiFi at my house. And itâs the same problem every single time. Please count your days.
- Ronni Gordon (@ronni_gordon) reported fromHolyoke, Massachusetts
@Xfinity Youâre impossible Iâve been trying to get through to agent to report calls Iâve been getting about open service order & you have no option. Very frustrating to have communications company that wonât communicate.
- Ryan Borges (@ryanborges24) reported fromSpringfield, Massachusetts
@jeff_gluck Xfinity race yesterday proves how terrible this package is.
- MAIN EVENT TIME!! (@WWeed413) reported fromChicopee Falls, Massachusetts
@Comcast really needs to add AXS so awful its not avaible on their platform we want NJPW
- Charli Carpenter (@charlicarpenter) reported fromAmherst, Massachusetts
home from Target victorious! AND apparently wireless dongles donât work automatically. đ€ŻHelp Desk cannot help, call Comcast. Converse w Robot for 20 minutes. Human finally on line, tells me this is hardware problem, call Netgear. Netgear Human just referred to me as âmilady.â
- Bridget Zarych (@bridget_zarych) reported fromSpringfield, Massachusetts
I think the biggest issue in my family is figuring out what the xfinity password is every time my mom forgets the one emily makes it and changes it and then I go to login and it's WW3
- Nathan Blais (@nateblais_) reported fromSpringfield, Massachusetts
@Xfinity has t h e worst customer service of all time lmao
- Joel McAuliffe (@JoelforChicopee) reported fromChicopee Falls, Massachusetts
In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do businessâââand itâs the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.
- Brenđč (@bren_matyseck) reported fromWestfield, Massachusetts
Jesse kicked me off his moms xfinity and I have never been so hurt in my life
- Renee Lascala (@ReneeLascala) reported fromNorthampton, Massachusetts
@zebrafinch It sucks because their website is slow, even on Xfinity. The app loads regular coupons and discounts for âbuy online, pickup in storeâ which save time and are pretty good.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- 25Schmeckles (@mr_stealy_) reported
Stealy and his boy are going to be a problem at Xfinity this fall.
- đSpazyđ (@lspazyl) reported
@y_paladin Oh man. Xfinity is the worst!! I was soooo glad when I was finally able to drop them. Hopefully the outage isn't too long!
- Blue Ivyâs Wig (@alicejoy1248) reported
Iâve only had @Xfinity for 3 weeks and itâs literally the worst experience ever. I hate that my complex doesnât have any other internet options because they are ****** as hell.
- SlimGoodie_NTheHoodie (@nthehoodie) reported
Rent paid a week in advanceâ Xfinity paid â Paid my Plug the rest of his money â I feel damn good!
- Sensei Trifecta đ¶âđ«ïžđ„ âïž (@DopeQueen_E) reported
I really hate xfinity. It donât make no sense how horrible they are
- Grove III (@BlackGroveIII) reported
Ayo @Xfinity are y'all competing for the worst customer service department award?Cuz y'all still scoring while you 50 points in the lead.It's honestly unsportsmanlike
- Kris Lane (@xanfan5378) reported
@Xfinity Thereâs zero point. Literally zero point. What for, to talk down to me like Iâm a complete novice? To tell me just to reboot the modem again or exchange it for the tenth time? Itâs time to actually evaluate the areas where there are frequent problems since theyâre on your end.
- ChrisC (@ChrisCainCan) reported
Iâm in #Xfinity #hell. Got #cancelled, called to investigate an upgrade in service and the **** disconnected my service. People make mistakes but wtf. @Xfinity no dmâs Iâm not in the mood to talk.
- Nicholas (@milehighclone) reported
Comcast is absolute dog **** in my neighborhood
- Solano NewsNet (@SolanoNewsNet) reported
INTERNET OUTAGE: Some customers of Comcast/Xfinity are experiencing an outage of Internet and TV service in Vacaville. Comcast says service should be restored by 3:30 p.m.
