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The latest reports from users having issues in Springfield come from postal codes 01105.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,104 ratings
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Problems in the last 24 hours in Springfield, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Springfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
TV (13%)
Wi-fi (12%)
Total Blackout (7%)
E-mail (6%)
Phone (3%)
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Live Outage Map Near Springfield, Hampden County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:West Springfield, Enfield, Chicopee, Indian Orchard, Springfield, Westfield, Holyoke, Wilbraham and Southwick.
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City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Comcast Xfinity Issues Reports Near Springfield, Massachusetts
Latest outage, problems and issue reports in Springfield and nearby locations:
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.
TheRealMaleQueen. 🇺🇸 (@LetticiaChacon) reported fromSpringfield, Massachusetts
If you think they ain't watching you on the Wi-Fi they watching you on the Wi-Fi. Catch You Slipping. When you sign that consent form to use Wi-Fi. Wonder why that **** don't work.#Xfinity
Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity my wifi is down AGAIN
Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@XfinitySupport I have had the worst experience in my 20 years as a customer with xfinity recently. I have a gigabyte plan and I'm a preferred customer. I have tried to get the XB8 since it came out in April. You have sent me the XB7, which I already have TWICE now. Terrible
Ryan Shanks 👁🗨 (@ryanshanks) reported fromLongmeadow, Massachusetts
Come on @comcast your killing me! Get this Texas game back on! #wtf #HookEm 🤘🏻
Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts
@Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working
Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood
Specter_779519 (@7795Specter) reported fromWestfield, Massachusetts
Xfinity 6gig internet service very cool.
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
@Xfinity A tech visit is already scheduled for tomorrow AM, which will hopefully solve the problem. Connectivity has been inconsistent since the service began a little over a month ago, and phone/chat tech has no idea why.
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.
Scott Greene (@Scotty_Ballgame) reported fromLongmeadow, Massachusetts
Can someone in the know please explain to me how this @WWENetwork on @peaco*ckTV works? I get Peaco*ck as part of my @Xfinity package. I've also been paying $9.99/month for #WWENetwork. Do I need to keep paying for Network since I have Peaco*ck? Is app diff from what's on Peaco*ck?
Kathy Bates☦07🇬🇷🇮🇹Sixx ♋ 🐶MikaBitch🐶 (@Kathy07SixxJJ) reported fromSpringfield, Massachusetts
@comcast please have customer retention call me
The Beast DjLimelite (@DjLimeliteBR) reported fromSpringfield, Massachusetts
@CallofDuty @Xbox @Xfinity tf going on with yall services... **** keeps singing out and updating
Eileen Flaherty (@ebf19) reported fromWest Springfield, Massachusetts
@Xfinity could possibly be the worst cable provider. I have been working to gain access to the @usabasketball men’s game on @peaco*ckTV that we have in our current plan for the past two hours and still nothing. This is ridiculous
Chris O’Brien 🤙🏻 #Billsmafia (@ChrisOB413) reported fromSpringfield, Massachusetts
@Xfinity so help me God, why am I getting terrible internet AGAIN?!
Pete Skerritt (@PeteSkerritt) reported fromCity of West Springfield Town, Massachusetts
I’m hurriedly trying to download a bunch of video content to my phone before Xfinity takes down internet service here for at least most of tomorrow. The timing sucks. Nothing worse than being stuck at home on vacation instead of at work while this is going on.
Jayson Sanchez | J Fonz ⚡️ (@JaySan2k1) reported fromSpringfield, Massachusetts
@comcast did you know your #comcast #customerservice is horrible? We waited 25 min to speak with someone... then got transferred twice because the agents didn’t understand what our inquiries were... @comcastcares
Matt Castonguay (@MCastonguay27) reported fromWest Springfield, Massachusetts
@comcast is the WORST company on the planet to deal with. THAT is a hill I’m willing to die on. 6 HOURS. 6 hours today on multiple phone calls and in-person. No hyperbole — would rather nail myself to a burning building than deal with this dumpster fire company.
Anf 👦🏽 (@therealAnf_) reported fromSpringfield, Massachusetts
@TalkinGiants @Rubenfvargas Xfinity sucks tho lol they don’t have nfl network
Tanner 🎃 🍂 (@TheWonderBoy_24) reported fromWestfield, Massachusetts
@dabfordale The fact that a majority of the Saturday races are EARLIER than the Sunday races is my issue. It's backwards. It also proves that we are likely to not see much qualifying/practice for Xfinity/trucks and probably a quick prac/qual/race on Sunday.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
25Schmeckles (@mr_stealy_) reported
Stealy and his boy are going to be a problem at Xfinity this fall.
💚Spazy💚 (@lspazyl) reported
@y_paladin Oh man. Xfinity is the worst!! I was soooo glad when I was finally able to drop them. Hopefully the outage isn't too long!
Blue Ivy’s Wig (@alicejoy1248) reported
I’ve only had @Xfinity for 3 weeks and it’s literally the worst experience ever. I hate that my complex doesn’t have any other internet options because they are ****** as hell.
SlimGoodie_NTheHoodie (@nthehoodie) reported
Rent paid a week in advance✅Xfinity paid ✅ Paid my Plug the rest of his money ✅I feel damn good!
Sensei Trifecta 😶🌫️🔥 ♌️ (@DopeQueen_E) reported
I really hate xfinity. It don’t make no sense how horrible they are
Grove III (@BlackGroveIII) reported
Ayo @Xfinity are y'all competing for the worst customer service department award?Cuz y'all still scoring while you 50 points in the lead.It's honestly unsportsmanlike
Kris Lane (@xanfan5378) reported
@Xfinity There’s zero point. Literally zero point. What for, to talk down to me like I’m a complete novice? To tell me just to reboot the modem again or exchange it for the tenth time? It’s time to actually evaluate the areas where there are frequent problems since they’re on your end.
ChrisC (@ChrisCainCan) reported
I’m in #Xfinity #hell. Got #cancelled, called to investigate an upgrade in service and the **** disconnected my service. People make mistakes but wtf. @Xfinity no dm’s I’m not in the mood to talk.
Nicholas (@milehighclone) reported
Comcast is absolute dog **** in my neighborhood
Solano NewsNet (@SolanoNewsNet) reported
INTERNET OUTAGE: Some customers of Comcast/Xfinity are experiencing an outage of Internet and TV service in Vacaville. Comcast says service should be restored by 3:30 p.m.